Privacy Statement

Effective Date: September 18, 2026
Last Updated: September 18, 2026

Vhalorra Wellness respects your privacy. This Privacy Statement explains how we collect, use, retain, and disclose information when you:

  • Visit the Vhalorra Wellness website;
  • Submit a contact form;
  • Communicate with us by email, telephone, text message, or social media;
  • Join our mailing list;
  • Schedule or purchase a service;
  • Participate in coaching, speaking engagements, workshops, retreats, gatherings, or other programs; or
  • Otherwise interact with Vhalorra Wellness.

In this statement, “Vhalorra Wellness,” “we,” “us,” and “our” refer to Vhalorra Wellness and its authorized representatives.

Information You Provide to Us

Depending on how you interact with us, you may provide information such as:

Contact Information

This may include your:

  • Name;
  • Email address;
  • Telephone number;
  • Mailing address;
  • Organization or business name;
  • Job title;
  • Social media information; and
  • Preferred method of communication.

Inquiry Information

When you use our contact form, send an email, call us, or submit another inquiry, we may collect the information contained in your message.

Please do not submit confidential medical, financial, legal, or identity information through the general website contact form.

Scheduling and Service Information

When you request or schedule a coaching conversation, speaking engagement, workshop, retreat, or other service, we may collect:

  • Appointment preferences;
  • Time zone;
  • Service interests;
  • Event details;
  • Organization and audience information;
  • Goals or reasons for requesting services;
  • Accessibility or accommodation requests; and
  • Other information needed to respond to your request.

Coaching and Program Information

If you become a coaching client or program participant, you may voluntarily provide information about your goals, experiences, relationships, work, leadership, creativity, wellness, life transitions, or other personal circumstances. This information may be collected through questionnaires, agreements, session notes, email messages, worksheets, or conversations.

Vhalorra Wellness provides coaching and educational services rather than medical or mental health treatment. The website and ordinary business communications should not be considered a secure system for transmitting protected medical information.

Payment and Transaction Information

When you purchase a service, a third-party payment processor may collect your payment-card, bank-account, billing, or transaction information.

Vhalorra Wellness may receive limited transaction details, such as:

  • Your name;
  • Billing contact information;
  • Amount paid;
  • Date of payment;
  • Service purchased;
  • Transaction status; and
  • A payment-processor reference number.

We do not receive or store your complete payment-card number when payment is handled by an independent payment processor.

Mailing-List Information

When you subscribe to receive news, event announcements, educational content, or promotional messages, we may collect your name, email address, subscription preferences, and information concerning your interaction with those messages.

You may unsubscribe from promotional email at any time by using the unsubscribe link in the message or contacting us.

Testimonials, Reviews, Photographs, and Media

We will request appropriate permission before publicly using an identifiable testimonial, review, photograph, video, recording, or personal story for promotional purposes.

Any permission form or agreement provided for a particular use will supplement this Privacy Statement.

Information Collected Automatically

  • When you visit the website, our website system and service providers may automatically collect information such as:
  • Internet Protocol address;
  • Browser type and version;
  • Device type;
  • Operating system;
  • General geographic area;
  • Date and time of access;
  • Pages viewed;
  • Referring website;
  • Links clicked;
  • Time spent on a page;
  • Website errors; and
  • Cookie or similar technology identifiers.

This information may be used to operate the website, maintain security, understand website use, diagnose problems, and improve visitor experience.

Cookies and Similar Technologies

Cookies are small data files stored on or associated with your browser or device.

The website may use the following categories of cookies:

Essential Cookies
These cookies support core website functions, security, form processing, accessibility, and preference management.

Analytics Cookies
If analytics tools are enabled, they may help us understand how visitors find and use the website.
Current analytics provider: GOOGLE ANALYTICS

Functional Cookies
These may support embedded videos, scheduling tools, maps, social-media features, chat systems, or other interactive services.

Marketing Cookies
If advertising or remarketing services are used, marketing cookies or pixels may be used to measure campaigns or show relevant advertising.

Current advertising or remarketing providers: NONE

You may be able to control cookies through a website consent tool or your browser settings. Disabling certai cookies may affect website functions.

A separate Cookie Notice may be provided if the website uses nonessential analytics, advertising, or third-party tracking technologies.

How We Use Information

We may use information to:

  • Respond to inquiries;
  • Schedule discovery conversations and appointments;
  • Provide coaching and other requested services;
  • Prepare speaking proposals and event arrangements;
  • Process registrations and payments;
  • Communicate about appointments, programs, and transactions;
  • Personalize coaching or program experiences;
  • Send newsletters or promotional messages when permitted;
  • Maintain business and accounting records;
  • Improve our website, services, and communications;
  • Protect the website and prevent misuse, fraud, or security incidents;
  • Enforce agreements and collect amounts owed;
  • Comply with legal, tax, insurance, and regulatory obligations;
  • Establish, exercise, or defend legal rights; and
  • Carry out another purpose disclosed when information is collected.

How We Disclose Information

We do not disclose personal information except as described in this statement or as otherwise communicated to you.

Information may be disclosed to the following categories of recipients:

Service Providers
We may use providers that assist with:

  • Website hosting and maintenance;
  • Contact forms;
  • Email delivery and mailing lists;
  • Appointment scheduling;
  • Video conferencing;
  • Payment processing;
  • Bookkeeping and accounting;
  • Customer relationship management;
  • Cloud file storage;
  • Website analytics;
  • Cybersecurity;
  • Event registration; and
  • Professional advice.

These providers may process information only as necessary to perform services for us, subject to their agreements and privacy practices.

Professional Advisors
Information may be shared with attorneys, accountants, insurers, consultants, or other professional advisors when reasonably necessary.

Legal and Safety Reasons
We may disclose information when we reasonably believe disclosure is necessary to:

  • Comply with a law, subpoena, court order, or legal process;
  • Respond to a lawful government request;
  • Prevent fraud, abuse, or illegal activity;
  • Protect the safety, rights, or property of Vhalorra Wellness or another person;
  • Address a serious safety concern; or
  • Establish, exercise, or defend a legal claim.

Business Changes
Information may be transferred as part of a merger, sale, reorganization, financing, succession, or transfer of some or all business assets. Any recipient would be expected to handle the information consistently with applicable law.

With Your Direction or Consent
We may disclose information when you ask us to do so or provide appropriate permission.

Sale and Targeted Advertising
No sale or targeted advertising
Vhalorra Wellness does not sell personal information for money and does not use personal information for targeted advertising across unrelated websites.

Information Retention
We retain information for only as long as reasonably necessary for the purposes described in this statement, including providing services, maintaining business records, resolving disputes, enforcing agreements, and satisfying legal, tax, accounting, or insurance requirements.

Retention periods may vary by category. For example:

  • General inquiries may be retained for 6 months to 2 years.
  • Coaching and program records may be retained for 3 to 7 years after the contract or coaching relationship ends.
  • Transaction and tax records may be retained for the period required by applicable law.
  • Mailing-list information may be retained until you unsubscribe or request deletion, subject to limited suppression records needed to honor your request.
  • Website logs and analytics information may be retained according to the settings of the applicable provider.

We may retain information longer when required by law or reasonably necessary for a dispute, investigation, or legal claim.

Information Security
We use reasonable administrative, technical, and organizational measures intended to protect personal information.

However, no website, email system, electronic communication, cloud service, or storage system can be guaranteed to be completely secure. You provide information electronically at your own risk. Please do not send highly sensitive information through an ordinary contact form, unencrypted email, text message, or social-media message.

Email and Marketing Choices
You may unsubscribe from promotional emails by selecting the unsubscribe link included in those messages.

We may still send non-promotional communications concerning:

  • Existing appointments;
  • Transactions;
  • Agreements;
  • Safety or security matters;
  • Policy changes; or
  • Services you have requested.

You may request changes to your communication preferences by contacting us.

Your Privacy Choices and Requests
Depending on where you live and the laws that apply, you may have the right to request that we:

  • Confirm whether we process your personal information;
  • Provide access to certain personal information;
  • Correct inaccurate information;
  • Delete certain information;
  • Provide a portable copy of certain information;
  • Restrict or object to certain processing;
  • Withdraw consent;
  • Opt you out of certain sales, sharing, targeted advertising, or profiling; or
  • Review a decision concerning a prior privacy request.

These rights are not absolute. An applicable law may permit or require us to retain or decline to disclose certain information.

To submit a privacy request, email vanessa@vhalorrawellness.com with the subject line Privacy Request.

Please describe the request and provide enough information for us to identify the relevant records. We may take reasonable steps to verify your identity before fulfilling a request.

Authorized agents may submit requests when permitted by law, subject to verification of their authority and the identity of the person concerned. We will not unlawfully discriminate against you for exercising an applicable privacy right.

Children’s Privacy
The website and general Vhalorra Wellness services are not directed to children under 13, and we do not knowingly collect personal information online directly from children under 13. Anyone under 18 should use the website and participate in services only with the involvement and permission of a parent or legal guardian when required. If you believe a child has provided personal information without appropriate authorization, contact us so that we can review and, when appropriate, delete the information.

Third-Party Websites and Platforms
The website may link to or use services operated by third parties, such as scheduling systems, payment processors, Zoom, social networks, video providers, maps, or event platforms. Their collection and use of information are governed by their own privacy statements and terms. Vhalorra Wellness is not responsible for the privacy or security practices of independent third parties.

Social Media
When you communicate with Vhalorra Wellness through a social-media platform, the platform may collect and use information according to its own policies. Comments or information posted publicly may be visible to other users. Do not post confidential or sensitive information in a public comment or message.

International Visitors
Vhalorra Wellness is based in the United States. Information submitted from another country may be processed and stored in the United States or another location where our service providers operate. Privacy protections in those locations may differ from the laws of your country.

Changes to This Privacy Statement

We may update this Privacy Statement when our services, technology, vendors, or legal obligations change. The revised statement will be posted on the website with a new effective or last-updated date. Material changes may also be communicated through another reasonable method when appropriate.

Contact Us

Questions, concerns, and privacy requests may be directed to:

Vhalorra Wellness
Email: vanessa@vhalorrawellness.com
Phone: (386) 232-8324
Mailing Address: [provided upon request]